Privacy Policy

25 May 2018
Version 1.0

Blank Canvas Publishing is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

  1. Background

    This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data.

    This privacy notice applies to personal information processed by or on behalf of Blank Canvas Publishing Ltd.

    Changes to this privacy notice

    We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website

    Blank Canvas Publishing Ltd and our Data Protection Officer

    We are Blank Canvas Publishing Ltd, 18 Upper Grosvenor Road, Tunbridge Wells, Kent, TN1 2EP, UK. We are a data controller of your personal data.

    We have a dedicated data protection officer (“DPO”). You can contact the DPO using the details below or by writing to the above address, marking it for the attention of the DPO.

    Our Data Protection Officer is Nick Smith. He can be contacted by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

  2. What kinds of personal information about you do we process?

    Personal information that we will process in connection with all of our products and services, if relevant, includes:
    • Personal and contact details, such as email address, full name, postal address, phone number, job title, company name, business category and job function.
    • Products and services you hold with us, as well as have been interested in and have held.
    • Marketing to you and analytical data, including history of those communications, whether you open them or click on links, and information about products or services we think you may be interested in, and data to help target offers to you that we think are of interest or relevance to you. Offers may include notification of Pro AVL events, products and any other Pro AVL news.

    We use PHP session cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

    Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many website.

    We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

  3. What is the source of your personal information?

    We collect personal information directly from you via
    • our on-line print and newsletter subscription form
    • our contact form
    • quiz/competition entries on our websites
  4. What do we use your personal data for?

    We use your personal data, including any of the personal data listed in section 2 above, for the following purposes:
    • Assessing an application for a product or service, including considering whether or not to offer you the product or service, the price, availability of payment method and the terms
    • Updating your records
    • Managing any aspect of the product or service
    • To perform, and/or test the performance of, our products, services and internal processes
    • To improve the operation of our business
    • For management and auditing of our business operations including accounting
    • For market research and analysis and developing statistics
    • To provide personalised content and services to you, such as tailoring our products and services, our digital customer experience and offerings, and deciding which offers or promotions to show you on our digital channels
    • To develop new products and services and to review and improve current products and services
  5. What are the legal grounds for our processing of your personal information?

    We rely on the following legal bases to use your personal data:
    1. Where it is needed to provide you with our products or services, such as:
      • Assessing an application for a product or subscription you hold with us, including consider whether or not to offer you the product, the price, the payment methods available
      • Managing products and services you hold with us, or an application for one
      • Updating your records
    2. Where it is in our legitimate interests to do so, such as:
      • Managing your products and services relating to that, updating your records, to contact you about your account
      • For management and audit of our business operations including accounting
      • For market research and analysis and developing statistics
      • Where we need to share your personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations
  6. When do we share your personal information with other organisations?

    We may share information with the following third parties for the purposes listed above:
    • Organisations and businesses who provide services to us such as back up and server hosting providers, website management, email marketing, print distribution services and automatic collection of anonymised data and IP addresses for analytical purposes
    • In addition to the disclosures reasonably necessary for the purposes identified above, we may disclose information about you:
      • to the extent that we are required to do so by law;
      • in connection with any legal proceedings or prospective legal proceedings;
      • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
      • to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
    Except as provided in this privacy policy, we will not provide your information to third parties.
  7. Information Security

    We work hard to protect our users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that we hold. In particular:
    • We encrypt our services using SSL.
    • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.
    • We restrict access to personal information to Blank Canvas Publishing employees and contractors who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations.
  8. How and when can you withdraw your consent?

    Where we are relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the details above.

  9. What should you do if your personal information changes?

    You can update your details in your profile at

  10. Do you have to provide your personal information to us?

    We will be unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we will make this clear.

  11. What about other automated decision making?

    We sometimes make decisions about you using only technology, where none of our employees or any other individuals have been involved. For instance, we may do this to decide: whether to offer you a product or service, the price we will offer.

  12. For how long is your personal information retained by us?

    Unless we explain otherwise to you, we will hold your personal information based on the following criteria:
    • For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations
    • For as long as we provide goods and/or services to you; and/or
    • Retention periods in line with legal and regulatory requirements or guidance.
  13. What are your rights under data protection laws?

    Here is a list of the rights that all individuals have under data protection laws:
    • The right to be informed about the processing of your personal information
    • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
    • The right to object to processing of your personal information
    • The right to restrict processing of your personal information
    • The right to have your personal information erased (the “right to be forgotten”)
    • The right to request access to your personal information and to obtain information about how we process it
    • The right to move, copy or transfer your personal information (“data portability”)
    • Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
    • You have the right to complain to the Information Commissioner's Office which enforces data protection laws ( and/or you can contact us using the details above.
  14. Your right to object

    You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can email This email address is being protected from spambots. You need JavaScript enabled to view it. to exercise these rights.

  15. What are your marketing preferences and what do they mean?

    You can opt out of any email marketing by following the unsubscribe links in the emails. You can also write to us at Blank Canvas Publishing Ltd, 18 Upper Grosvenor Road, Tunbridge Wells, Kent, TN1 2EP, UK, marking it for the attention of the DPO. Or email This email address is being protected from spambots. You need JavaScript enabled to view it..


Information on cookies

Cookies are short reports that are sent and stored on the hard drive of the user's computer through your browser when it connects to a web. Cookies can be used to collect and store user data while connected to be able to provide you the requested services. Often cookies are getting deleted when the user leaves a site or logs out of it.

There are several types of cookies:

  • Technical cookies that facilitate user navigation and use of the various options or services offered by the web, such asas identifying a session, allowing access to certain areas, facilitating orders, purchases, filling out forms, registration, security, facilitating functionalities (videos, social networks, etc..).
  • Customization cookies that allow users to access services according to their preferences (language, browser, configuration, etc..).
  • Analytical cookies which allow anonymous analysis of the behavior of web users, measuring user activity and development of navigation profiles in order to improve websites and the experience of future visitors.

When you keep using our website, in compliance with Article 22 of Law 34/2002 of the Information Society Services, in the analytical cookies treatment, we have requested your consent to their use.
We use cookies to improve our services. For more details please refer to our Terms of Use and/or our Privacy Policy.

Please note that you can enable or disable and delete cookies in your web browser.